Terms of Sale
1. Scope
These Terms of Sale ("Terms") govern the purchase of ProxCenter Enterprise Edition licenses from the Publisher. By placing an order, the Customer acknowledges having read and accepted these Terms in their entirety. These Terms prevail over any other general or specific conditions of the Customer.
2. Products and Pricing
The Publisher offers ProxCenter Enterprise Edition as a self-hosted software license. Licenses are sold per node, per year. Current pricing is available on the pricing page at proxcenter.io/pricing. Prices are stated in euros (EUR), exclusive of taxes. Applicable VAT will be added at the current rate. The Publisher reserves the right to modify prices at any time; however, the price applicable to an order is the price in effect at the time of purchase.
3. Ordering Process
Orders are placed through the ProxCenter website (proxcenter.io). The Customer must create an account, select the desired number of nodes, and complete the payment process. An order confirmation will be sent to the Customer by email. The order is considered final upon receipt of full payment.
4. License Delivery
Upon confirmation of payment, the Customer will receive a License Key by email and through their account dashboard on proxcenter.io. The License Key activates Enterprise features on the Customer's self-hosted ProxCenter installation. Delivery is considered complete upon the License Key being made available in the Customer's account. As a digital product, the right of withdrawal does not apply once the License Key has been delivered, in accordance with Article L221-28 of the French Consumer Code.
5. Payment Terms
Payment is due upon order placement. Accepted payment methods are indicated during the checkout process. In the event of late payment, the Publisher may apply late payment penalties at a rate of three (3) times the legal interest rate, plus a fixed recovery indemnity of €40, in accordance with Articles L441-10 and D441-5 of the French Commercial Code.
6. Subscription and Renewal
Licenses are sold on an annual subscription basis. Subscriptions renew automatically unless the Customer provides written notice of non-renewal at least thirty (30) days before the end of the current period. The Publisher will notify the Customer of any price changes at least thirty (30) days before the renewal date.
7. Warranty
The Publisher warrants that the Software will perform substantially in accordance with its documentation for the duration of the Subscription Period. This warranty does not cover issues arising from misuse, unauthorized modifications, third-party software, or infrastructure not meeting the minimum requirements specified in the documentation.
8. Limitation of Liability
The Publisher's total liability for any claims arising from or related to these Terms shall not exceed the total amount paid by the Customer during the twelve (12) months preceding the event giving rise to the claim. The Publisher shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data loss, or business interruption.
9. Support
Enterprise license holders benefit from priority technical support during the Subscription Period. Support requests can be submitted via the channels specified in the documentation. The Publisher commits to acknowledging support requests within one (1) business day. Support does not include on-site intervention, custom development, or training unless separately agreed upon.
10. Governing Law and Disputes
These Terms are governed by French law. In the event of a dispute, the parties agree to seek an amicable resolution. Failing that, the dispute shall be submitted to the exclusive jurisdiction of the courts of Lons-le-Saunier, France. For consumers residing in the European Union, you may also use the European Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
By placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms of Sale.